Terms of sale

By placing an order or using your Foundry account, you agree to these terms. These terms apply alongside our Privacy policy, Shipping and delivery, Refunds and returns and Warranty coverage. If any term conflicts with a policy referenced above, that policy governs on the subject it covers.

You must be an adult in your jurisdiction to place a Foundry order. Your Foundry account is personal to you. You are responsible for keeping the email address on the account current so we can reach you about your orders.

Foundry uses passwordless sign-in by email. Do not share sign-in links.

Prices and availability are shown on the product pages and at checkout. Early access pricing is fixed at checkout and is charged in full at that time. There is no remaining product balance owed after checkout.

Foundry may correct pricing errors. If a material error is discovered after checkout, Foundry will contact you from your account to confirm the corrected price or issue a full refund.

Shipping, delivery timing and address change rules are governed by Shipping and delivery. Risk of loss passes to you at confirmed delivery.

Cancellation, refund and return terms, including the 1-year-from-delivery return window, are governed by Refunds and returns.

Warranty coverage, the manufacturer's limited warranty period and what is not covered are set out in Warranty coverage.

Foundry Humanoid is a supervised home assistance product. Kitchen use requires supervision around heat and sharp items. The product is not intended for outdoor or wet environments. Please review the Safety and supervision page and the model-specific limitations shown on each model's page before use.

You are responsible for supervising operation in your home in line with those guidelines. Damage from unsupervised operation outside supported environments is not eligible for full refund.

Foundry Humanoid receives software updates over time. Some capabilities and refinements described on the product pages arrive through updates. Update availability may vary by model and by region.

Do not modify Foundry Humanoid hardware or firmware, bypass safety supervision features, or use the product to record third parties without their consent where consent is required by law. Do not use the product outside its intended home environment.

Violations may void warranty and, where relevant, terminate account access to connected services.

Some optional integrations connect Foundry to third-party services you choose to use. Those services are provided by their operators under their own terms. Foundry is not responsible for the availability or content of third-party services beyond the integration surface we support.

Data collection and use are governed by Privacy. Your Foundry account only exposes data your identity or verified secondary emails are entitled to see.

To the fullest extent permitted by applicable law, Foundry's liability arising out of the sale or use of Foundry Humanoid is limited to the amount you paid for the affected product. Foundry is not liable for indirect, incidental or consequential damages.

Nothing in these terms limits liability that cannot be limited under applicable law, including for death or personal injury caused by negligence.

These terms are governed by the laws applicable at the point of sale for your order. Nothing in these terms displaces your mandatory statutory rights in your jurisdiction. Where a dispute cannot be resolved through support, either party may pursue the matter in a court of competent jurisdiction in accordance with applicable law.

Foundry may update these terms to reflect changes in the product, our services or applicable law. Updates apply to orders placed after the change. The date above is the effective date.

For questions about these terms, please email support@foundryhumanoid.com or open a support ticket from your Foundry account.